Store Location and Hours

Buying online? Simply collect your order from one of our stores

More and more customers are taking advantage of our pre-order service, which allows you to shop for your favourite duty free products before you depart, then pick them up from our collection point when you return. This frees you from the hassle of carrying your shopping onto the plane or queuing up in store. Order online or over the phone now.  We now have convenient collection points in both the Arrivals and Departures areas of the Auckland International Terminal.

Aelia is part of the Lagardèrere Travel Retail Pacific Group, which formerly operated Duty Free Stores New Zealand. We operate collection points at airports throughout the country.

 

Flying to New Zealand? Do your duty free shopping at our Aelia locations

Auckland

Christchurch

Dunedin (Operating as Duty Free Stores New Zealand)

Queenstown

 

Auckland International Airport

Find our collection point in the Departures Lounge or stop in at our new store when you touch down in Arrivals. You can find more information about this location on our Auckland store page.

 

ARRIVALS COLLECTION POINT

Christchurch International Airport

Passengers departing from or arriving in to Christchurch International Airport need to collect their goods from the collection point called "Duty and Tax Free Shopping".

You will find both the departures as well as arrivals collection points next to JR Duty Free in the international departures and arrivals lounges respectively.

You can find more information about this location on our Christchurch store page.

All purchases made through our website or through our toll-free number for collection at Christchurch Airport must be collected at these collection points. Please note that only international passengers have access to these collection points, so you must be traveling internationally through Christchurch Airport to collect your duty free purchase at Christchurch Airport.

DEPARTURES

The collection point called "duty & tax free shopping" is located next to JR Duty Free in the departures lounge, after immigration and before you board your flight.

 
 
ARRIVALS

The collection point called "duty & tax free shopping" is located next to JR Duty Free in the arrivals lounge, before you get to baggage claim or customs.

Dunedin International Airport

Passengers departing from or arriving in to Dunedin International Airport need to collect their goods from the collection point that is located within the Duty Free Stores New Zealand store.

You can find more information about this location on our Dunedin store page.

Queenstown International Airport

Passengers departing from or arriving in to Queenstown International Airport need to collect their goods from the collection point located inside the Aelia Duty Free store. On departure, this is located after immigration and security. On arrival, this is located before Customs and baggage collection.

You can find more information about this location on our Queenstown store page.


Know your limits

Duty free allowances differ between Australia and New Zealand, however these quantity restrictions are some of the most generous in the world and allow travellers to purchase a range of top liquor, electronics, and beauty brands without paying GST.

Tell me more about duty free allowances

 

 

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